HTC Vive Cosmos Adapter Problem

[sbx1337]

Quote

Hey all
I have tried everything from formatting the computer to updating the chipset, uninstalling usb drivers, graphics card drivers etc.
I have a laptop ASUS ASUS TUF Gaming A17 FA706IH-AU454, the laptop has no displayport input but it has USB-C Display.
Google worked until the day before yesterday, when while gaming the laptop turned off by itself. Since then, I get the message "Unsupported USB-C sound card" 

 

 

I bought a second adapter 1.4 because I thought it stopped working,
                           the two adapters in the picture 
Laptop has 1x USB 3.2 Type-C Gen2 (Power Delivery & DisplayPort 1.4 mit G-Sync)
I do not know what to do, everyone thanks for the help

[C.T.]

Are you able to access to this page and upload the screenshot here for reference?
Checked the laptop spec, the best GPU is 1660Ti with this series, may just be the baseline for recent VR devices. 
With the lack of the DP support from dGPU, some gaming laptops may not be suitable for VR. 

[sbx1337]

Sure, no problem I already uploaded the picture, google was working for a whole week, then my laptop shut down and since then I got this error

[sbx1337]

I don't know what happened, like I said I've been playing on vr all week

[sbx1337]

@C.T.Can u check this screen?

[C.T.]

Laptop should be good to run VR device, could you submit one issue report via vive console? May need to see what's wrong from the log. 

[new VR tech]

I've always used this adapter with all of my HMDs:

https://smile.amazon.de/gp/product/B082L7VHYX/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

Unfortunately, the Pro 2 does not work with it only on my Laptop. So I found out that this works:

https://smile.amazon.de/gp/product/B076PK6548/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

I hope this helps.

[alvina4]

Keep sharing the more informative posts.

Edited September 7, 2021 by alvina4
mistake in text