Lionel
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Posts posted by Lionel
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On 6/15/2020 at 2:43 AM, C.T. said:
Please contact customer service, they will guide you through how to test the functionality about the fan.
@C.T. Sorry just a long frustrating journey contacting your official support. I have mulled over whether to update this post for a while now.
If anybody else has this issue don't bother contacting support. They don't know how to check or don't want to. So they spend most their time pushing you to other departments depending on where and how you purchased the headset (Looking at you US support), then when they cant pass the buck any further they just outright say "NO". Genuinely very let down with the technical support this time round :( normally you guys are great on the forums.
Anyway not to be deterred I had the choice to send the headset back (not overly thrilled at this idea right now) or dismantle it. So I started with the front plate and was pleasantly surprised to see that the fan is visible from the outside and easily serviceable (for gentle cleaning I assume). turned the headset on I could see the fan spinning, so yes it is working, my question answered incredibly easily.
Why nobody at HTC knew this or refused to tell me this I guess I will never know.
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I have a feeling that the fan is no longer working on my HMD.
Outside of just sending the unit back for repairs, is there a way I can test this beforehand ?
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I play with min e in a room full of people and a toddler that amazingly does not get KO'ed as she loved to run around peple in VR.
you get a tension headache watching her !! I assume one day she will learn her own lesson as she doenst listen to us !!!
so yeah a full room of people doesn't seem to bother it, we have well distinct items in our living room though, Black corner couch 1 orange feature wall, light floor and light brown rug.
There are plenty of posts in regards to improving tracking on this forum, if your having issues but obviously lighting is a good start, and think of point tracking, suggested has been coloureed post it notes on walls.
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On 2/20/2020 at 6:07 PM, Hydro9 said:
Hello. Is it possible to play in the dark on Vive Cosmos without buying additional sensors? I don't want to turn on all the lights in the room in the middle of the night, and I'll add that I only play in the evenings, because I have no time during the day. I must admit that this is currently the biggest disadvantage of Vive Cosmos.
@VibrantNebula that all said, had a quick look and there is no IR filter on the HMD, so if one wanted to play in the *dark then yes as far as i can tell it is possible, unless you know of specific limitations of the cameras in the HMD?
So on a technicality you should be able to play in the "dark" as seen by your eyes, not sure of the issues that may be introduced in tracking (you will probably have to test for us, as I cant imagine HTC validating this), im sorry but I dont have a decent IR source to test this im afraid, your going to have to undertake the leg work here.
you could buy a few of these https://www.amazon.co.uk/Illuminator-Infrared-Security-Vision-Camera/dp/B00BGLR78A/ref=sr_1_6?keywords=IR+lamps&qid=1582334138&sr=8-6
that is one of the first I clicked on, i have not put any major research in to the pro's and cons of the different manafacturers, do look into it a bit, and hopefully you will get a solution that suits you.
*dark, what is dark? i take it as the spectrum visible to human eyes.
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Hiya,
I had the same question just out of curiosity a while back, got an answer from their wizzard @VibrantNebula
https://forum.vive.com/topic/7136-microphone/page/2/
What happens if you use a low power device e.g. thumb drive?
Have you tried powering it seperatley, e.g. run a powered USB hub on the USB port and then using your leap motion plugged into that? -
On 1/5/2020 at 6:18 PM, Retsu said:
Thank you! I will definitely buy one for my Cosmos! Are there any other "must have" mods for cosmos? My current problem that I don't have save space to keep my Cosmos at. I keep on the table. Is there any "mask holders" or cases for it that you would recommend? Also I want this lens mod. Is it hard to install?
Noticed you never got an answer to your Holder or Case, Personally I would love a holder for it that was moulded (most people use a peg !!!!! )
my mate did say he got a 3D printer for Christmas !!! time to abuse his good nature I think 😄But anyway ..... due to 4 kids in the house I wasnt happy leaving ours out in the open.
I got this case - https://www.amazon.co.uk/gp/product/B082PWYW9F/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
the only thing that bugs me is the moulded feet on the case are on the lid !?!?!?! so it was dumb design descision but the case is perfect; cheap and sturdy.
p.s. I am not affiliated with the product outside of owning one. -
I hadn't noticed this on my headset at all (maybe people are to polite 😄). but it also could well be how you wear the headset, I notice my wife and I wear it seated slightly differently.
what Might be worth trying in this case that is less obtrusive would be a little bit of mic foam stuck over the hole.
should cut out 95% of the "popping" and look ok.*edit Awesome post BTW, thanks for the Tip, Ill keep my ears open to see if this is an issue for me as well, and if it is, ill let you know how it works out with foam 😄 .
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On 2/11/2020 at 11:05 PM, Keane0411 said:
Hey, maybe i can connect a Bluetooth keyboard and use the keyboard instead of the controller when i watching movies?
dont forget you still have a USB C port in the heasdset that you can use 😉
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On 2/12/2020 at 6:36 PM, lamyipming said:
LED light bulbs has some invisible flickering at high frequency. Not sure if this can be a problem for the tracking cameras.
Can anyone compare the tracking performance between a room lit by florescent lights and the same room with LED lights? Or has HTC done testing on this in their lab?
I have a mixture of relatively cheap (chinese Ebay) led strips (monitor backlighting & ceiling mounted light) & 1 energy saving bulb lamp in my room, I dont have any big issues with tracking, it is better during the day with sunlight through the windows, but from 4 hours of gameplay I may loose tracking twice for a short period
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On 2/10/2020 at 3:38 PM, A-Jey said:
Ah, damn, my fault... I overread that line with the outdated info.
Apologies.
If I find some spare time at next weekend I eventually try to do a mapping.
maybe...no worries, I think steam controller section has been updated twice since that guide came out 😄
If there is anything I can do to help let me know.
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22 hours ago, A-Jey said:
@VibrantNebula linked the guide in his answer...
that is the valve guide and as he said is already outdated 😞
I am not going to Lie, I struggled to get my head round the mapping procedure, which is incredibly frustrating as I work in Tech 😕 !!! maybe I should hang up my Rj45 cables
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On 2/2/2020 at 9:19 PM, A-Jey said:
Is it this one?
https://store.steampowered.com/app/208600/Lunar_Flight/Thats the one :D
@VibrantNebula do you know if Vive would release a guide ?
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Hi I would like to play lunar flght VR_Beta but the game is no longer being developed and I cant for the life of me figure out how to Remap the controls.
Do you have a control remapping guide, the only one I could find line made little sense to me, I guess I am missing the basic concept. Or if you felt like tit publishing one on the steam workshop 😉
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Got beat saber recently. not had any issues with tracking yet, same with Pistol whip, worst thing with pistol whip is I accidently press the pause button 😄
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Would recommend making sure all drivers are up to date, (via windows update not some dodgy driver website).
Run a sfc /scannow and see if ther are any errors.
This error is not specific to the cosmos, but is a general one from MS, normally indicating incomaptible drivers or potentially faulty hardware.
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1 hour ago, stvnxu said:
Hey @Lionel,
I would say this is normal. It happens with my cables overtime as I turn a lot. It's nothing major here. If you do start to see that cable twist more, just untwist it by applying pressure and straightening it out with the opposite turn direction.
Thank you for the fast feedback, I have tried to massage the cable back into place, but it really doesnt want to fit back in, My only concern is that My headset has not had much use since we unpacked it at christmas due to illness and we are alsready seeing potentially fatal flaw with it 😕
Thank you for letting me know it is expected to see this, maybe for v2, a bolster over at the stress point. Cheers guys.
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Did it help ?!
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I have noticed where the fabric tag is to keep the cable at the back of the headset has either damaged the cable or there was a preexisting fault.
has anybody else experienced this or am I alone?
Is this a potential manafactuing fault or normal, I'm not sure.I am worried that in a few months time its going to break and I will be held responsible 😕 and not be able to replace under warranty.
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Dont forget the ceiling, I am quite luck to have a weird home made light I made (low ceilings and x2 light fittings) above my head which really helps with tracking.
I had also though to improve tracking to put LED light strips under my furniture as I have a black corner sofa and dark brown rug.
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not sure if this is what your looking for but this is available for developers to incorperate, I guess we are just going to have to be patient and hope that people see the worth in investing development time into their games.
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25 minutes ago, TomCgcmfc said:
No problem but what a stupid thing to post on any site with kids. You must be sooo proud, lol! Again, at least it has been pulled from the main Cosmos thread. Again, that should tell you something.
It was moved due to being posted in the incorrect forum section, as it was oringally posted in the technical help forum, and then moved to a general chat forum not a less viewed forum because of the content.
If you genuinley believe the conent is inapproriate for the forum you should report the post to be reviewed and let the mods decide if it is acceptable, bashing the guy multiple times is a bit mean.@Hooflee sorry to of caused you any agro, personally I found the shouting and language vulgarand unecersarry as well, but I also saw people having fun in the game. and thanks for the update on the content warning 😉
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probably the wrong area should be in general discussion 😉
But I didnt even realise it was co op !!! Im going to go give that game a look see 😄
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On 1/2/2020 at 7:14 PM, stvnxu said:
OMG genius! I never thought about using this type of USB-C accessory. Thank you for sharing!!
on that note, is there any restrictions to the bus speed of the usb port?
I noticed that the chap above had put a hub on there, could this port ever be saturated to the point of degrading the user experience of the headset?also would this solution also be viable on the wireless option? if so how would it handle power ?
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On 1/1/2020 at 9:06 PM, A-Jey said:
Please open the Lens menu, there you can find the option for the passthrough-view in the settings.
You can select between normal see through, green lines or a blended mix of both.I Looked !!! I SWEAR I LOOKED !!!!
Thank you soo much, I am sorry I didnt see that !!!
On 1/2/2020 at 7:01 PM, stvnxu said:well after that comment I went to go do that immediatley !!! before even saying thankyou to the responses here 😄 !!!!
well .... nothing happened for me 😕 maybe the wrong area ? I dove it off into space, and into the sea on the default background
Fan not woking?
in VIVE Console Software
Posted
No apologies needed at all, I managed to figure it out in the end and probably should of looked under the front cover myself first.
No need for any investigation into your support staff, I felt it was worth mentioning that beyond the forums there is a significant mentality change, please feel free to feed that back.
But I really mean what I said earlier "You guys are really great on the forums" I don't think I have even seen such willingness to help a customer base on a technical level before, you admit faults and shortcomings and make sure the customer gets the best solution that you can think of. I cannot express how much I value your support here. Please never stop!! :D