Jump to content
Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Focus 3 microphone Issue - Urgent


Vivefu
 Share

Recommended Posts

Hi,

We have a focus 3 connected to windows 10 and everything works fine except the microphone that windows doesn't detect.

I'm not sure if could be linked but I see a Vive RR Interface device with the typical warning in the devices administrator because the driver is not available.

Any suggestion?

Thanks

 

Link to comment
Share on other sites

  • 1 month later...
  • 3 weeks later...

Hi Vive-Support Team, we updated the Focus 3 to  VIVE Focus 3 Software 3.0.999.284 – Release Notes and Vive Business Streaming to Vive Business Streaming 1.05.1a - Public Release notes. Unfortunately, the microphone is still not working, Windows 10 only shows the device's Realtek microphone and the "VIVE Virtual Audio Device" at a constant level of 50%. How to get the microphone working?

Link to comment
Share on other sites

17 minutes ago, HCI87239432 said:

Hi Vive-Support Team, we updated the Focus 3 to  VIVE Focus 3 Software 3.0.999.284 – Release Notes and Vive Business Streaming to Vive Business Streaming 1.05.1a - Public Release notes. Unfortunately, the microphone is still not working, Windows 10 only shows the device's Realtek microphone and the "VIVE Virtual Audio Device" at a constant level of 50%. How to get the microphone working?

Yes, it should be good to go when you see VIVE Virtual audio device installed. Since it's a virtual device, it will be relied on your system input default volume. 

Link to comment
Share on other sites

  • 11 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...