GAMEDRIX Posted November 9, 2021 Share Posted November 9, 2021 (edited) It's not what I've seen on the forum and my experience with the service unfortunately, the support team here is ignoring when we're declaring big facts of issues we have with headsets and the quality of the repair service. Not even an apology, what a disrespectful and unprofessional way of handling things, keep in mind that I have proofs of what I'm putting out here and I hope some day I'll or someone else be able to show what I'm trying to mean. You disregarded everything related to vertical lines symptoms just like you didn't even know what we talked about, also when we declared the bad repair center. You passed over any possible help and/or some kind of humanity in regards to the really ridiculous situation some of us were in. You took no notice of the issues for a lot of people, some of them were repaired some not, bad repairs, weird outcomes and big lack of communication. People beware, if you have issues with your headset anytime soon and if you have a vive pro 2 it will be likely you'll experience a really bad and non-consumer friendly service. The repair team is CTDI electronics, a generic electronic repair service working in pair with HTC in Europe, they don't repair they just replace all parts with no knowledge of the issue and there's a big chance they break the headset even more because of no post testing Get your values checked again HTC. Edited November 9, 2021 by GAMEDRIX Link to comment Share on other sites More sharing options...
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