Ap111 Posted June 27, 2023 Share Posted June 27, 2023 I've not been able to find a thing about this other than "they will show up in your account". I'm an early preorder user and as far as I'm aware was supposed to get a set of games for preordering. I can't find any way of claiming this. Any assistance? Link to comment Share on other sites More sharing options...
Beta_Tester Posted June 28, 2023 Share Posted June 28, 2023 All the titles should appear under the Not Installed option in the Library. Link to comment Share on other sites More sharing options...
Ap111 Posted July 3, 2023 Author Share Posted July 3, 2023 Agreed, they should, as I've read a lot. But they aren't there. Trying to figure out how to resolve this. Link to comment Share on other sites More sharing options...
denshaSai Posted July 25, 2023 Share Posted July 25, 2023 It shows up like second day after I create a htc account and logged in, I don't know if there is like a system update of 24 hours to see it show up in your library. Link to comment Share on other sites More sharing options...
Ap111 Posted July 25, 2023 Author Share Posted July 25, 2023 2 minutes ago, denshaSai said: It shows up like second day after I create a htc account and logged in, I don't know if there is like a system update of 24 hours to see it show up in your library. Aye I have heard what it should do. But it hasn't for me and I can't get any response from htc from any way I've tried to contact them. Link to comment Share on other sites More sharing options...
C.T. Posted July 27, 2023 Share Posted July 27, 2023 On 7/25/2023 at 9:57 PM, Ap111 said: Aye I have heard what it should do. But it hasn't for me and I can't get any response from htc from any way I've tried to contact them. what's your ticket number? Link to comment Share on other sites More sharing options...
Ap111 Posted July 27, 2023 Author Share Posted July 27, 2023 6 hours ago, C.T. said: what's your ticket number? Ticket number of what from where? Link to comment Share on other sites More sharing options...
C.T. Posted July 27, 2023 Share Posted July 27, 2023 If you have already contacted HTC support, I can take a look at your ticket to see if there is anything else I can do to help. Link to comment Share on other sites More sharing options...
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