ChrisMa130 Posted December 20, 2023 Author Share Posted December 20, 2023 @Alex_HTCWhy are you guys staying completely silent about this issue? David emailed me and said you are supposed to gather logs from me yet you just ignored me??? We purchased three xr elites and they are completely useless right now. Is this how you guys treat your customers? Link to comment Share on other sites More sharing options...
Beta_Tester Posted December 20, 2023 Share Posted December 20, 2023 @ChrisMa130 Have you raised this with Vive support? This forum isn't an official support channel. You can also generate a support trace from within the Vive Streaming Hub. Link to comment Share on other sites More sharing options...
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