Kalshion Posted August 1, 2017 Author Share Posted August 1, 2017 Thanks, however, so far teh solutions they've given me do not work.. considering the page they pointed me to deals almost entirely with Chrome (which, so far as I can tell, has no bearing on the Vive app) guess I'll wait and see what their engineering team can come up with... Link to comment Share on other sites More sharing options...
Synthesis Posted August 1, 2017 Share Posted August 1, 2017 Which solutions have been provided? Just trying to follow along here.Thanks, -John C Link to comment Share on other sites More sharing options...
HackPerception Posted August 7, 2017 Share Posted August 7, 2017 , Are you still experiencing this issue? Link to comment Share on other sites More sharing options...
Kalshion Posted August 7, 2017 Author Share Posted August 7, 2017 Sorry, work has been a bit busy, only just now able to get on my comp to respond. Sadly though I am still having this issue, and thus far no solutions to resolve it. The original support e-mail I got back on the 30th pointed me to a techinpost.com article in regards to a plugin, but the article largely dealt with Chrome (Which I rarely use, but still tried em anyway just for the heck of it) and even those solutions on that article that didn't deal with Chrome I likewise tried. Nothing has worked. So right now I am pondering why it is taking support so long to get back to me on other solutions... although I'm also wondering why I was pointed to an article that really has nothing to do with the Vive software. Link to comment Share on other sites More sharing options...
Synthesis Posted August 7, 2017 Share Posted August 7, 2017 I PM'd you, if you could please respond there as well.Did you reply to the original email explaining that the information they provided didn't help? What were their next steps?Thanks, -John C Link to comment Share on other sites More sharing options...
Kalshion Posted August 7, 2017 Author Share Posted August 7, 2017 Ahhh, admittedly no I did not, I shall do that! Link to comment Share on other sites More sharing options...
Synthesis Posted August 7, 2017 Share Posted August 7, 2017 Alright, so it looks like they're saying there's a plugin that's blocking the connection. You tried the instructions they linked to you, right?Thanks, -John C Link to comment Share on other sites More sharing options...
Kalshion Posted August 21, 2017 Author Share Posted August 21, 2017 Wow, I never got a notification that someone responded.... x_x Anywho, yes I did go through the instructions and try them out, so far nothing has worked to fix the problem. So if it is a plugin, I'll need to figure out another way to remove it and the techpost link doesn't exist anymore it seems so I can't go back and look at the instructions a second time. Link to comment Share on other sites More sharing options...
Synthesis Posted August 21, 2017 Share Posted August 21, 2017 When you contacted them again, what did they say to try next?Thanks, -John C Link to comment Share on other sites More sharing options...
Kalshion Posted August 22, 2017 Author Share Posted August 22, 2017 They haven't gotten back to me, at all, since I responded back to them and told them that the solutions they provided weren't working. Link to comment Share on other sites More sharing options...
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