thurnau Posted October 15, 2017 Share Posted October 15, 2017 As long as Steam and Vive is open on my PC, I get this pop up warning. "you'll need a new app to open this viveport" Find in Store, and always use this app check box. When I click to search the store it finds nothing, then the warning pops up again in about a minute. Anyone know the fix? Google isn't coming up with anything like this. Link to comment Share on other sites More sharing options...
CoryCheng Posted October 16, 2017 Share Posted October 16, 2017 Hi Is it a browser pop up? or windows? Is it possible to show us some screenshots? We might need a bit more information to assist. Thanks Cory.C Link to comment Share on other sites More sharing options...
thurnau Posted October 16, 2017 Author Share Posted October 16, 2017 It's windows. Link to comment Share on other sites More sharing options...
CoryCheng Posted October 16, 2017 Share Posted October 16, 2017 Hi , What about the sign in and sign up error that you see on Vive Software? Cory.C Link to comment Share on other sites More sharing options...
thurnau Posted October 16, 2017 Author Share Posted October 16, 2017 Vive software sort of works. I downloaded a free game VR funhouse that I demo'd in a microsoft store. I was able to sort of play it, but I need a new videocard as it's shaky and slow. (I have a K2200 Nvidia Quadro workstation). I ordered a P4000 today. I haven't bought any steam software with money yet, but no errors there. My only problem is that the microsoft keeps popping up with that same window over and over. Clicking to search for the app results in nothing, yet the pop up comes right back. I have to control-alt-delete to end the program to not constantly see the pop up warning. Link to comment Share on other sites More sharing options...
CoryCheng Posted October 16, 2017 Share Posted October 16, 2017 Hi I created a ticket to our engineering team for this issue, I will update you the workaround or solution when I can. Thank you for supporting Viveport Cory.C Link to comment Share on other sites More sharing options...
thurnau Posted October 18, 2017 Author Share Posted October 18, 2017 I know there was a vive update that claims to have fixed my bug, but it is still there even after the update. Link to comment Share on other sites More sharing options...
Nxsive Posted December 18, 2017 Share Posted December 18, 2017 This is unacceptable! this problem has been going on since October of this year and no significant patch has been released. Why then have a subscription for this thing? I hope we will be reimbursed for the lost time and money. All we want is for this $799 toy to work. Cmon people! Lets get to work. Link to comment Share on other sites More sharing options...
CoryCheng Posted December 26, 2017 Share Posted December 26, 2017 Hi Sorry for what you have experienced. What version are you currently on? We might need you to send in your logs for further investigation (PMed you the instructions) Cory.C Link to comment Share on other sites More sharing options...
christmsger Posted January 18, 2018 Share Posted January 18, 2018 I have the same issue. Get the same message each time I start anything in VR. Not a big deal just have to open a browser window then close it out but still annoying. Link to comment Share on other sites More sharing options...
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