Jump to content

Can't Install Vive Desktop App


Recommended Posts

I had a similar issue. Unfortunately, the installer will not always show errors when it cannot install the Viveport Desktop app.

Here's what helped me:

  1. Manually started (with admin rights) the Desktop app installer ViveportDesktopSetup- from folder C:\Program Files (x86)\ViveSetup\Updater\App\PCClient .
  2. Looked up up the error code in the installation log file %temp%\VIVEPORT_Desktop_xxx.log (xxx is installation start timestamp).

The installer had an issue with C:\ProgramData\Package Cache which could be solved. (Microsoft Visual Studio installers provide a --nocache switch for this type of issue.)

Link to comment
Share on other sites

  • Replies 46
  • Created
  • Last Reply

Top Posters In This Topic

Same issue here, and when I try to reinstall, it shows that there is only a 7MB download missing (presumably the desktop app). When I want to install that, I get a large dialog saying "Couldn't download Vive software - Something went wrong while downloading the software for Vive." This only happens for the vive desktop software which I apparently need to get into Viveport. I too have not been able to ever have this successfully work, which is a bummer.

Link to comment
Share on other sites

Same issue here, I think this desktop app is supposed to be installed in the background, maybe one of those black windows that pop-up when you run the main installer.


I've been trying to manually install it from:

C:\Program Files (x86)\ViveSetup\Updater\App\PCClient


But it fails every time I try, one time it said account already exists, now it just fails.

I've removed all vive software and re-installed about 5 times now.

I'm just going to stick with SteamVR as it seems to run without issue.



Link to comment
Share on other sites

  • 2 months later...
  • 3 weeks later...
  • 2 weeks later...

I can't install the Vive Desktop app either. When I attempt to do so I get the following errors and problems:

If I manually locate the missing msi file, I get the message above that it's invalid. When I cancel out, it refers me to the website (error 1603) that is of no assistance.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...