alwyuyang Posted February 28, 2020 Posted February 28, 2020 Dear community developers, @Corvus @Daniel_Y @imarin18 I encounter an issue when I was calibrating the eye tracker. I started to launch the calibration procedure, and it asked me to "adjust your headset up and down to fit in the frame.". Then I adjust, but it stoped responding me. Normally, it should remind me when I make it; however, I am stuck in this page. If you know the possible issue, please give me a hand. Attached threee photos: 1. the solutions I am trying to follow, which didn't work; 2. my Nvidia driver information; 3. the page I am stuck in. Best regards, Alwyuyang
alwyuyang Posted February 29, 2020 Author Posted February 29, 2020 Dear Developers, @Daniel_Obrien @Daniel_Y @imarin18 @Corvus As a supplementary, here is the error I got when I was running my program (although I have posted in another place). [SRanipal] Initial Eye v2: NOT_SUPPORTED UnityEngine.DebugLogHandler:Internal_Log(LogType, LogOption, String, Object) UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[]) UnityEngine.Logger:Log(LogType, Object) UnityEngine.Debug:LogError(Object) ViveSR.anipal.Eye.SRanipal_Eye_Framework:StartFramework() (at C:\Users\dn0855\Documents\UnityProj\Speed_Normal\Assets\ViveSR\Scripts\Eye\SRanipal_Eye_Framework.cs:104) ViveSR.anipal.Eye.SRanipal_Eye_Framework:Start() (at C:\Users\dn0855\Documents\UnityProj\Speed_Normal\Assets\ViveSR\Scripts\Eye\SRanipal_Eye_Framework.cs:59) The main problem is still the failing calibration. I don't why. I would appreciate it again if you could give me a hand on such an annoying issue. Best regards, Alwyuyang
alwyuyang Posted March 4, 2020 Author Posted March 4, 2020 35 minutes ago, Daniel_Y said: Has it succeeded before or it always fails? Dear @Daniel_Y, It succeeded before last Monday but it failed to work since then. I checked it with two different PCs but still the same problem. Do you know why? Another case when I ran the demo project provided in the SDK in “SRanipal_SDK_1.1.0.1-->02_Unity-->FaceGym-->FaceGym.exe”? Best regards, alwyuyang
alwyuyang Posted April 15, 2020 Author Posted April 15, 2020 Hello, I still have this problem unsolved, could you please give me a hand? @imarin18@Daniel_Obrien @Daniel_Y @Corvus Thank you.
Tony PH Lin Posted May 29, 2020 Posted May 29, 2020 Hi @alwyuyang, I saw your question seemed to be resolved from another post, am I right? If you still hit the problem, please provide the log as PM by right-click on Robot icon and select "Pack log" Thanks.
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