unikty Posted October 5, 2020 Posted October 5, 2020 I tried hard reset but it didn't solve the problem. Vive is not in developer mode. so can't access adb. 1
Hosey Posted October 6, 2020 Posted October 6, 2020 @Tony PH Lin @Corvus I have the same problem. Vive is continuously looping the boot process.
Tony PH Lin Posted October 6, 2020 Posted October 6, 2020 Hi @unikty, @Hosey, Do you mean the issue on Focus or Focus Plus? What's the symptom or do you take any operation before this issue? Thanks.
unikty Posted October 6, 2020 Author Posted October 6, 2020 @Tony PH Lin Hi, It is Vive Focus. The issue happened after I created and installed a 360 video VR application built using wave sdk 3.1.94. The application previously worked without any problem in another Vive Focus which has System version 5.0. The issue is with a Vive Focus with System version 4.0. Currently this headset is rebooting continuously when powered on. I've tried factory reset from boot menu, but the problem still persists. Is there any way to reset/update the hmd or headset firmware/software when this issue persists?
Hosey Posted October 6, 2020 Posted October 6, 2020 @Tony PH Lin The issue is on Vive Focus. I can't go past the booting process. I've also tried factory resetting from boot menu. Is there anything else I can do?
Tony PH Lin Posted October 6, 2020 Posted October 6, 2020 Have you tried long press power key to reboot system or enter download mode (power key + volume down) to execute related actions? Thanks.
unikty Posted October 6, 2020 Author Posted October 6, 2020 yes, I have tried to clear cache and factory reset. via (Recovery menu). but that didn't help. last thing to do is update from adb. do you guys have the latest version of htc vive focus rom? i couldn't find any download link on internet .
unikty Posted October 6, 2020 Author Posted October 6, 2020 (edited) @Tony PH Lin Yes, I have tried to clear cache and factory reset via Bootloader-Recovery menu. But it didn't help. I came to know that we can update/reinstall from adb. So, is it possible to reinstall the headset software any other way? And for that is there any rom available? Edited October 6, 2020 by unikty Change message
Hosey Posted October 7, 2020 Posted October 7, 2020 @Tony PH Lin Yes I've entered the download mode. After pressing, it just goes back to the same boot process. I've also tried factory resetting. Pls help
JustinVive Posted October 7, 2020 Posted October 7, 2020 @unikty Two requests: Please send me a private message with: 1.) serial number of the Focus with the older firmware version 2.) And please confirm the actual version number of the firmware on your device. Thank you!
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