[Can't Install Vive Desktop App]

I just sent a message up to our development team to see if they know what's causing this. It seems to be working fine for me too.

You're located in the US, right?

Thanks,

-John C

[Can't Install Vive Desktop App]

What URL are you downloading from?

Thank you,

-John C

[Headset loses tracking (HMD) - Symptoms and Solutions]

Which of the troubleshooting steps in the OP have you tried and what was the result? We can work from there once I have a clearer idea of what's already been done.

Thanks,
-John C

[Terrible Customer Service]

Yes, go ahead and send the details privately here.

[Terrible Customer Service]

Hi kolddoom,

We're very sorry to hear you had that experience and we are now investigating this issue to figure out what happened and how we can resolve this for you.

Thank you,

-John C