C.T. Posted March 21, 2022 Share Posted March 21, 2022 @DustProductions Can you try follow my steps below to see if it recovers? 1. Opens up CMD with admin right "sc delete SRanipalService" 2. Delete 3 registry from regedit \HKEY_LOCAL_MACHINE\SOFTWARE\VIVE\SRWorks\ \HKEY_CURRENT_USER\Software\VIVE\SRWorks\ \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SranipalService\ 3. Delete all files under C:\Program Files\VIVE\SRanipal 4. reinstall SRAnipal 4 4 Link to comment Share on other sites More sharing options...
DustProductions Posted March 28, 2022 Share Posted March 28, 2022 On 3/21/2022 at 1:27 AM, C.T. said: @DustProductions Can you try follow my steps below to see if it recovers? 1. Opens up CMD with admin right "sc delete SRanipalService" 2. Delete 3 registry from regedit \HKEY_LOCAL_MACHINE\SOFTWARE\VIVE\SRWorks\ \HKEY_CURRENT_USER\Software\VIVE\SRWorks\ \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SranipalService\ 3. Delete all files under C:\Program Files\VIVE\SRanipal 4. reinstall SRAnipal This worked for me. I was able to "repair" SRanipal and get it installed. Thanks! 4 1 Link to comment Share on other sites More sharing options...
krpatil Posted April 26, 2022 Share Posted April 26, 2022 @C.T.I was unable to install the latest version in the first place without needing to uninstall it. Can you provide some suggestions? 1 Link to comment Share on other sites More sharing options...
C.T. Posted April 27, 2022 Share Posted April 27, 2022 2 hours ago, krpatil said: @C.T.I was unable to install the latest version in the first place without needing to uninstall it. Can you provide some suggestions? We are now including all SRAnipal related software if you just install Vive Console. https://store.steampowered.com/app/1635730/VIVE_Console_for_SteamVR/ 1 Link to comment Share on other sites More sharing options...
bipul mohanto Posted April 27, 2022 Share Posted April 27, 2022 is there no sranipal for Linux (ubuntu)? Link to comment Share on other sites More sharing options...
krpatil Posted April 27, 2022 Share Posted April 27, 2022 @C.T.Thanks for the response, however I am using the Vive Pro eye for collecting eye-data which needs the SR_Runtime. When I go to steam for the vive console, it says I already have it in my steam library but I still dont see SR_runtime. Apologies if I am missing something in plain sight but this is my first time working with a VR headset and eye-tracking data Link to comment Share on other sites More sharing options...
krpatil Posted April 27, 2022 Share Posted April 27, 2022 13 hours ago, C.T. said: We are now including all SRAnipal related software if you just install Vive Console. https://store.steampowered.com/app/1635730/VIVE_Console_for_SteamVR/ Disregard my previous message, I was able to find the SR_runtime. it was in C:\Program Files (x86)\Steam\steamapps\common\VIVEDriver\App\SRanipal When I run the eye-calibration through this folder however, it fails saying this application has stopped runtime in an unusual way - please contact support. Link to comment Share on other sites More sharing options...
HackPerception Posted April 27, 2022 Share Posted April 27, 2022 @krpatil Try right clicking SRAnipal and running as administrator. The way the permissions interact with windows can be tricky - if you run it on a native admin account, it generally works best. @Bipul Pro Eye doesn't have a version of the SR Anipal runtime compiled for linux. We're only licensed for Windows. The SRAnipal Runtime is a licensed wrapped version of a subset of Tobii's Runtime - you can also license Tobbi's SDK/runtime directly and get more features and tools. The Tobii Pro SDK seems to have a Umbuntu linux version - I'm not sure if this would work with Pro Eye and might recommend contacting Tobii to see if either their Pro SDK or their Tobii XR SDK will support Pro Eye on Linux. Link to comment Share on other sites More sharing options...
pwoz Posted May 19, 2022 Share Posted May 19, 2022 On 3/21/2022 at 6:27 AM, C.T. said: @DustProductions Can you try follow my steps below to see if it recovers? 1. Opens up CMD with admin right "sc delete SRanipalService" 2. Delete 3 registry from regedit \HKEY_LOCAL_MACHINE\SOFTWARE\VIVE\SRWorks\ \HKEY_CURRENT_USER\Software\VIVE\SRWorks\ \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SranipalService\ 3. Delete all files under C:\Program Files\VIVE\SRanipal 4. reinstall SRAnipal That fixed my problems with non-functional SRanipal service and problems with reinstalling it. Do not forget to active eye-tracking afterwards in the Eyetracking plugin in the SteamVR dashboard. It will be disabled again. Thanks a lot!! 1 Link to comment Share on other sites More sharing options...
clocs96 Posted June 9, 2022 Share Posted June 9, 2022 On 3/21/2022 at 1:27 PM, C.T. said: @DustProductionsCan you try follow my steps below to see if it recovers? 1. Opens up CMD with admin right "sc delete SRanipalService" 2. Delete 3 registry from regedit \HKEY_LOCAL_MACHINE\SOFTWARE\VIVE\SRWorks\ \HKEY_CURRENT_USER\Software\VIVE\SRWorks\ \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SranipalService\ 3. Delete all files under C:\Program Files\VIVE\SRanipal 4. reinstall SRAnipal Confirming ,It works. Link to comment Share on other sites More sharing options...
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