fvfrfr Posted October 9, 2020 Share Posted October 9, 2020 Hello all, I am desperate: Since Monday our eye tracking is not working anymore. As you can see in the attached Tobii-Logfile, SRanipal requires to update the firmware of the eye tracking camera. This fails and is immediately retried, resulting in an endless loop of failed firmware updates. Unfortunately this firmware update is required and prevents the regular functioning. Also the EyeChip-device is always ejected and recognized again during this process. The HTC-Vive headset and ts cameras are working fine. I tried already many things: Several SRanipal-Versions: 22.214.171.124 and 126.96.36.199 Several USB-PCIe cards: Mainboard: Asmedia, Inateck KTU3FR-4P (Fresco Chip), Inateck KT4004 (Fresco Chip) Several USB drivers: Microsoft 10.0.18362.693, Fresco 188.8.131.52, Fresco 3.8.35514.0 Several USB-Cables Is there a way to update the firmware manually? Is there a way to disable the firmware update? Any help is appreciated. Thank you, Flo Tobii-VR4U2P2.zip SteamVR-2020-10-09-PM_04_44_35.zip ViveSR_Log.zip Link to comment Share on other sites More sharing options...
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