C.T.

we will fix this soon, thanks for letting us know

can you provide a screentshot for me?

I cannot say things in the future, but what I can tell you is Focus 3 wil still be enterprise-orientated, and XR Elite will be out for the consumer market for now. Cheers

please do contact customer service for your issues. Thanks

Stay tuned for the upcoming accessories releases. XR Elite will receive its own eye and facial trackers in one simple add on later this year. https://blog.vive.com/us/introducing-the-powerful-and-versatile-vive-xr-elite/ XR Elite can definitly connects with PC via VIVE Streaming Hub service as it is supported on Focus 3.

generally, I will suggest to start from checking the firewall and anti virus softwares. https://www.vive.com/us/support/vs/category_howto/i-cannot-get-wireless-streaming-to-work.html

some titles requires customized controller bindings to work. Please check this articles for more details https://www.vive.com/us/support/vs/category_howto/controllers-do-not-work-properly.html

@MMt2.1.23.2 indecates that you have installed the vive console via Steam platform. It's basically the same version, it's just the identifier for us. Thanks

Hey there, I'd suggest to post the question here https://forum.htc.com/forum/34-vive-wave-sdk/ for quicker developer support. @Tony PH Lin could you check this too?

Hi there, So, it seems you've got the PC side software installed already. then you could access to the PC content via the library filter (PC - installed) after pairing the PC connection via setting. Step 1: https://www.vive.com/tw/support/vive-xr/category_howto/streaming-pc-vr-apps-to-headset.html Step 2 : https://www.vive.com/tw/support/vive-xr/category_howto/accessing-apps-in-library.html let me know if it works out for you. thanks

VIVE Software 2.0.23.2 – Public Release Notes Released February 23rd 2023 Vive Console [ViveVR] Now supports AMD 7000-series GPU with VIVE PRO 2 Extreme mode. Fixed a bug that causes random error 209 with VIVE Cosmos headset. [OpenXR ] Now supports XR_HTC_hand_interaction extension. Fixed a crash issue in MSFS2020 due to using unpublished header. [SRAnipal 1.3.6.11] Now supports continued data transfer after VBS server is disconnected and come back again.

Here is how to report an issue step by step, and noted that: Only report one issue per report. This allows us to identify and track each issue uniquely. Please identify the issue, what you were doing, when the issue occurred, what happened as a result, and what you instead expected to happen. Go back to Lobby by pressing the VIVE Button -> “Back to Lobby” Be sure to have valid Internet connection, so the issue can be uploaded to HTC (“Settings” -> “Connectivity”-> “Wi-Fi”) Press “Settings” on the lower tab -> “General”-> “About” Scroll down to “Report issue” Enter all field with information and submit the issue

Hello, If you have any questions about any of your VIVE XR Elite, feel free to ask those questions in their respective sections listed below. For VIVE XR Elite and accessorries: https://forum.htc.com/forum/107-vive-xr-elite/ For VIVE XR Elite streaming services: https://forum.htc.com/forum/108-vive-streaming-hub/ One Stop setup page can be found here: https://www.vive.com/setup/vive-xr/ Thanks and enjoy your stay! C.T.

Yes, USB is required.

If your VBS app is already up to date, you don't need to update it manually. FYI, 1.0.15.7 is the latest one. and the one embedded on the 5.0.999.698 is 1.0.12.77.

VIVE Business Streaming Software - 1.10.7a - Release notes Released February 15th, 2023 VIVE Business Streaming console - 1.10.7a Fixed Bitrate setting been reset after Console restart when enabled Ultra mode. Fixed a potential dead lock issue which causes UI hung. Fixed VBSIpSetting tool not correctly clear IP. Avoid unexpected license expiration check when connected from manually install VBS client app. Supported in-game menu (binding) when disabled steamVR dashboard in settings -> General. Supported to provide OpenVR Rotation-Only flag for Focus 3 controller & VIVE Wrist tracker when they are not in 6DoF tracking state. (Requires Focus 3 software version 5.0.999.676 or later) VIVE Business Streaming app - 1.0.15.7 (Please connect Focus 3 to PC via USB to update) Bug fixes and performance improvements.

https://www.vive.com/setup/pc-vr/

Please check out the beta release, see if it can resolve your issue.

VIVE Software 2.0.23.2 – Beta Release Notes Released February 9th 2022 Vive Console [Cosmos] Fixed a bug that causes random error 209. [Vive OpenXR] Hot-fix HMD tracking error.

If you would open the vive console and navigate to below tab, that's where you can enter the code

can you email your inquire at vive_ct@htc.com. let me find someone to help you

VIVE Software 2.0.23.1 – Beta Release Notes Released February 2rd 2023 Vive Console [ViveVR] Now supports AMD 7000-series GPU with VIVE PRO 2 Extreme mode. [OpenXR] Now supports XR_HTC_hand_interaction extension. Fixed a crash issue in MSFS2020 due to using unpublished header. [SRAnipal: 1.3.6.11] Now supports continued data transfer after VBS server is disconnected and come back again.

VIVE Business Streaming Software - 1.10.7a– Beta Release notes Released February 2nd, 2023 VIVE Business Streaming console - 1.10.7a Fixed Bitrate setting been reset after Console restart when enabled Ultra mode. Fixed a potential dead lock issue which causes UI hung. Fixed VBSIpSetting tool not correctly clear IP. Avoid unexpected license expiration check when connected from manually install VBS client app. VIVE Business Streaming app - 1.0.15.7 (Please connect Focus 3 to PC via USB to update) Bug fixes and performance improvements.

here's the previous standalone public version 2.0.21.4 for you to roll back . DEMOCOSMOS01234

sorry, we were only able to restore the tearing for none-40 cards that causes by 2.0.22.6 update in the latest nv driver. We are still investigating the 40-series error with nvidia at the moment.