bodano Posted July 7, 2021 Share Posted July 7, 2021 what happened?i had my vp2 since launch was perfect for me but now im getting some screen door effect very noticeable is like idk the text is sharp but the sde is that of a rift s now,mostly with head movement,its so obvious now something happened with the new update it ruined the pixel inversion or something. Link to comment Share on other sites More sharing options...
Aragorn 76 Posted July 9, 2021 Share Posted July 9, 2021 Welcome to the club ! 😟 Link to comment Share on other sites More sharing options...
John2910 Posted July 9, 2021 Share Posted July 9, 2021 Yes more an more people have this problem,but no response here from htc what so ever... Link to comment Share on other sites More sharing options...
jackie brown Posted July 10, 2021 Share Posted July 10, 2021 8 hours ago, John2910 said: Yes more an more people have this problem,but no response here from htc what so ever... i think people havent noticed yet,because for everyone here it kinda started after that update on 15 june,but i had my vive pro 2 a week after that and hadnt noticed it until a few days ago but 100% i couldnt have missed it because its so obvious and i even tried to look for sde when i got my vp2 and i couldnt see any,i would have definetly noticed this,maybe its lcd panel degradation or something idk. Link to comment Share on other sites More sharing options...
gamman Posted September 16, 2021 Share Posted September 16, 2021 I have noticed this also Link to comment Share on other sites More sharing options...
Jaw_B Posted September 16, 2021 Share Posted September 16, 2021 My (very personal) guess is that one of early firmwareupdates broke the factory calibration of the LCD-screens. But please @C.T. give us some kind of update. Can we ever expect our HMDs to be fixed by new firmware, or should we return them? (Have already talked to the support and follow that routine) Link to comment Share on other sites More sharing options...
Gildahl Posted September 16, 2021 Share Posted September 16, 2021 (edited) I returned my first one because of this. It seemed to develop the problem sometime after I bought it. I then bought a second, which was happily free of the issue for about a week, but then some update caused the honeymoon to be over. I still kept this one only because overall the display its still superior to the competition, but I'd say it lost about 50% of its original wow factor to this issue. The former comment about it losing its factory calibration sounds like a very sensible explanation. Edited September 16, 2021 by Gildahl Link to comment Share on other sites More sharing options...
C.T. Posted September 17, 2021 Share Posted September 17, 2021 8 hours ago, Jaw_B said: My (very personal) guess is that one of early firmwareupdates broke the factory calibration of the LCD-screens. But please @C.T. give us some kind of update. Can we ever expect our HMDs to be fixed by new firmware, or should we return them? (Have already talked to the support and follow that routine) I saw the ticket was closed, would you like to open up another one and send in for inspection? Link to comment Share on other sites More sharing options...
John2910 Posted September 17, 2021 Share Posted September 17, 2021 6 hours ago, C.T. said: would you like to open up another one and send in for inspection? How many devices do you want send in from us?? Please give us some clear information whats wrong. So is it a hardware defect or not? We cant just all send our devices back every time! Link to comment Share on other sites More sharing options...
TheLK Posted September 17, 2021 Share Posted September 17, 2021 Same here, first all was ok and SDE after a firmware update months ago...🤐 Link to comment Share on other sites More sharing options...
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