Vildan Posted July 3, 2017 Share Posted July 3, 2017 thank you for the answer, but we need to know, what methods you've tried, what results, we need to see that you are doing something to solve this problem, not only words. Link to comment Share on other sites More sharing options...
Aidarpro Posted July 3, 2017 Author Share Posted July 3, 2017 Hi, Synthesis! Today i tasted with air conditioner, it was about 25C, but it didn't help. When PC doesn't work, temperature of headset riche to X dgrees. And when headset by played 30 minutes, temperature of headset riche to X dgrees (The same temperature)! Say me please, is it normal? Link to comment Share on other sites More sharing options...
KingRangnar Posted July 3, 2017 Share Posted July 3, 2017 , Really ? **bleep** I thought it was because of the temperature ... When I saw 2 of the customers here who have tried with AC to cool down the room, and stating that their problem was gone... I was convinced that the problem is found. I guess now we're back... Link to comment Share on other sites More sharing options...
MartinMarty Posted July 3, 2017 Share Posted July 3, 2017 wrote: Hi As previously posted in this thread, we are aware of this issue and are pursuing a solution. Once we have more information for you, we will respond. Thank you for your patience, -John C , Just tell me one thing and I think it might make some of us feel a lot better, me anyway. Are your tech people able to recreate the problem? THANKS for your support and dialogue. -Marty Link to comment Share on other sites More sharing options...
Aidarpro Posted July 4, 2017 Author Share Posted July 4, 2017 No, problem is not gone. I am most worried that the developers have not yet given us a constructive answer. Link to comment Share on other sites More sharing options...
Vildan Posted July 5, 2017 Share Posted July 5, 2017 Martin asked very good question. HTC team, please answer it. Link to comment Share on other sites More sharing options...
DevilDuck Posted July 5, 2017 Share Posted July 5, 2017 After a few days with almost no problems (very occasional hitching) it seems the flashing grey screens are returning now(altough much less frequently than before). The temperatures did not change. Link to comment Share on other sites More sharing options...
Aidarpro Posted July 5, 2017 Author Share Posted July 5, 2017 What you did for reach much less frequently? Link to comment Share on other sites More sharing options...
DevilDuck Posted July 5, 2017 Share Posted July 5, 2017 Repositioned the sensors in different corners of the room used poles to mount them, bought an AC to cool the room and covered everything reflective I could find (even small things like doorknobs, and chair legs) Link to comment Share on other sites More sharing options...
Rockjaw Posted July 5, 2017 Share Posted July 5, 2017 wrote: Are your tech people able to recreate the problem? Not reliably, no. Link to comment Share on other sites More sharing options...
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