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C.T.

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Everything posted by C.T.

  1. C.T.
    I just ping the POC form your region this afternoon, you should hear back from him soon.
  2. C.T.
    VIVE Business Streaming Software 1.06.6– Public Release Notes Released January 12th 2022 VBS Console – 1.06.6 [Server] Fixed a BSOD issue caused by audio drivers on some computers. Fixed issue where SteamVR doesn’t go into standby mode if launched manually. Fixed some error 921 cases caused by using wireless mode under certain bitrate settings. Fixed a texture rendering issue with the VR Title: Duck Season that caused some textures to render grey. Reduced judder and improved overall smoothness with wireless streaming. Reduced frame loss by refining the network transmission. Added support for image sharpening function. Added support to keep sharpening and bitrate settings after VBS update. Added support for the latest AMD GPU driver. VBS Client - 1.0.8.11 (Be sure to update through Vive Business App Store, some of the changes require the latest client version) Reduced judder and improved overall smoothness with wireless streaming. Reduced frame loss by refining the network transmission. Added support for image sharpening function. Fixed a specific issue where users could not reconnect back to VBS server unless they fully quit the client. Fixed a potential crash issue when running multiple VBS servers on the same network.
  3. C.T.
    Got it, please edit the value in below directory, and change RTPPS from 55000 to 1300. After that, restart the console and reconnect again. Let me know how it goes afterward. Thanks, %ProgramData%\HTC\ViveSoftware\ViveRR\RRServer\serverSetting.setting
  4. C.T.
    Hi There, I just want to make sure it is correct as followed, and also want to confirm your Focus 3 SW version. I may need to ask for a log to proceed the next suggestion if this is still not working.
  5. C.T.
    Sorry about the delay, when you fail to connect to WiFi VBS, can you still select the VR Server but it keeps on spinning or it it just won't start?
  6. C.T.
    VIVE Focus 3 Software 3.0.999.316 – Release Notes Released January 10th, 2022 What’s new Now supports VIVE Wrist Tracker. Enhancements and fixes Added support for unlocking the headset with an 8-digit passcode, if set by the installed MDM agent. Enlarged the range of angle for the inward-pinch gesture that's used for opening and closing the VIVE Menu. Fixed a delay issue when connecting to USB input devices (HID). Fixed an issue where static IP addresses could not be set in Wi-Fi network settings. A pop-up confirmation message now appears when you connect an OTG device
  7. C.T.
    Feel free to include me if you run into any technical issues. Cheers
  8. C.T.
    Batch config via SDCard will only triggered after factory reset. also, you need to put the key and the zip you generated from DMS on the root of the SDCard. Let me know if there's any more questions.
  9. C.T.
    Hey, LBE mode and large space is currently handled by requested only. Please contact via this link, it should direct you to the regional window.
  10. C.T.
    Have you installed vive console?
  11. C.T.
    This doesn't seem right, need to contact support for the next move. Thanks
  12. C.T.
    you will need additional dongles to pair more controllers
  13. C.T.
    It was broken and we managed to fix it already. Thanks for reporting back. Please try downloading it again.
  14. C.T.
    VIVE Focus 3 Software 3.0.999.302 – Release Notes Released December 29th, 2021 What’s new Enabled hand tracking by default. With your right-hand palm facing you, pinch and hold your index finger and thumb to open or close Vive menu. Added USB Tethering support. Enhancements and fixes Automatically casting over Wi-Fi 5Ghz when available. Improved hand tracking jitter. *Be sure to check out this post, if you find your controller have no ray cast or pointer showed up in the headset
  15. C.T.
    Please contact local supports for the repair. Thanks
  16. C.T.
    Would you send me another log, let me check with there's anything we missed. Thanks
  17. C.T.
    VIVE Business Streaming Software 1.06.6– Beta Release Notes Released December 22nd 2021 VBS Console – 1.06.6 [Server] Supported to keep sharpening and bitrate settings after VBS update. Reduced judder and improved smoothness in wireless streaming. Reduced frame loss with refined network transmission. Fixed a BSOD issue caused by audio driver on some computers. Fixed issue that SteamVR doesn’t go into standby mode if launch manually. VBS Client - 1.0.8.11 (update through Vive Business App Store) Reduced judder and improved smoothness in wireless streaming. Reduced frame loss with refined network transmission. Fixed a potential crash issue with sharpening.
  18. C.T.
    BSODs were no longer reported on 496 and newer drivers, and your stop code doesn't match with the previous one.
  19. C.T.
    Check this?
  20. C.T.
    did you have the preview image option enable? ?
  21. C.T.
    Yes, if you are using USB to connect direct preview. You will need to use Wi-Fi to connect direct preview if you want to see the image inside headset
  22. C.T.
    have you try this controller update
  23. C.T.
    Sorry about the experience, I'll forward to related department. Hope you enjoy your headset.
  24. C.T.
    VIVE Focus 3 Software 3.0.999.288 – Release Notes Released December 8th, 2021 Enhancements and fixes Stability hot-fix for 3.0.999.284
  25. C.T.
    You'll also need this Wave SDK to run properly with Focus 3 https://hub.vive.com/storage/docs/en-us/#
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