C.T.
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Posts posted by C.T.
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On 7/8/2023 at 11:30 PM, VulkanX said:
After a few hours of messing around wondering why it wouldn't update @Wilson So Thanks for that note on this finally got it updated.
would be nice if there was some feedback in the error message not just "can't update", not even a cryptic error code. Also why can we not update when connected to an always on power source and we have to update using a battery? Seems a bit odd, I mean I can unplug the batter or it can die just as easily as I can unplug it from my computer when doing an update.We will adjust the updating mechanism. It will be fixed in the next update.
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On 7/14/2023 at 3:15 PM, CYBER3DX said:
Interesting. I can not even add a second room. My boundary seems to be stuck in a seated boundary cylinder. Settings allow me to readjust the floor height but, not reset boundaries.
Very frustrating,
Sounds like you are using instant mode, try the default mode instead?
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On 7/7/2023 at 2:52 PM, Ixixly said:
Hey Guys, are there instructions on how to do the USB enrollment?
https://business.vive.com/eu/support/business-plus/category_howto/enrolling-devices-via-usb.html
19 hours ago, FreeFall said:Hello, could you describe the bugs you fixed with Kiosk mode or how they effect user experience?
Thank you.
There are bugs that kiosk mode doesn’t work, and the app doesn’t show up in kiosk mode in some cases.
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VIVE Focus 3 Software (FOTA 5.9) 5.0.999.820 – Release Notes
Released July 7, 2023What’s new
- Added support for Wi-Fi 6E in Japan.
Enhancements and fixes
- Fixed some bugs encountered when using Kiosk mode.
- Fixed an issue where a blank 2D app window would appear unexpectedly when accessing an external USB device.
Enterprise features
- Added support for enrolling a headset in VIVE Business+ via USB.
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1 hour ago, bdh said:
The battery cradle does not appear to charge anymore. There is no red light on the cradle when plugged into USB-C PD. I made sure to provide a 100 W supply. The same supply does charge both controllers, which show a red light when the same USB-C cable and port from the supply is plugged into each. The headset also powers directly from the USB-C supply and does not appear to have an issue. Only the battery cradle does not accept power and is out of charge.
bdh
Could you please contact customer care to check the status of your battery cradle?
They may need to repair it for you.
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VIVE XR Elite Software (FOTA 4.5) 1.0.999.374
Released June 30, 2023User experience improvements
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PC connections:
- Added a PIN code option for pairing devices when connecting to a PC without a monitor. (VIVE Streaming Hub 1.2.1 or later is required.)
- Added a pairing shortcut to the PC content library for pairing devices with a PC using VIVE Streaming Hub.
- Added a notification to tell you whether your power source is supplying enough power to the headset if you’re using VIVE XR Elite without the battery cradle.
- Instant mode: Added a notification to re-center the headset when you’re outside the safety boundary.
- Enhanced Wi-Fi performance and compatibility.
- Enhanced USB Type-C compatibility with USB-C dongles (for example, when using wireless earphones with the headset).
Fixed issues
- Fixed a bug that caused Miracast to become unstable after casting for a long time.
- Fixed a bug that caused the safety boundary to malfunction when using OpenXR content.
Enterprise features
- Added support for VIVE Business+.
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PC connections:
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VIVE Business Streaming- 1.11.6 - Beta release notes
Released June 30th, 2023
VIVE Business Streaming - 1.11.6
- Refined Graphics Auto mode and now supports new GPUs.
- Prevents Check for updates from being clicked multiple times.
- Fixed issue where there were repeated update notifications if SteamVR was not correctly installed.
- Fixed sharpening setting not working sometimes.
- [OpenXR] Fixed eye gaze data that could be incorrect or not received.
- [OpenXR] Fixed a crash issue in UE editor mode.
VIVE Business Streaming app - 1.0.17.11 (Please connect Focus 3 to PC via USB to update)
- Now supports In-VR streaming settings by double-clicking the menu button on the left controller.
- Now supports hand fist gesture mapped to the controller grip bindings.
- Fixed black edge in MR mode when latency is too high.
- Fixed potential black screen issue during reconnecting.
- Fixed memory leak issue due to reconnection.
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VIVE Streaming Hub - 1.2.1 - Beta release notes
Released June 30th, 2023
VIVE Streaming Hub - 1.2.1
- Supports PIN code pairing for computer connection (XR Elite software 1.0.999.374 or later is required).
- Supports installing client app via wireless connection (XR Elite software 1.0.999.374 or later is required).
- Refined the layout of the console UI.
- Prevents Check for updates from being clicked multiple times.
- Fixes issue where there were repeated update notifications if SteamVR was not correctly installed.
VIVE Streaming - 1.11.6
- Refined Graphics Auto mode and now supports new GPUs.
- Fixed sharpening setting not working sometimes.
- [OpenXR] Fixed eye gaze data that could be incorrect or not received.
- [OpenXR] Fixed a crash issue in UE editor mode.
VIVE Streaming app - 1.0.17.11 (Please connect VIVE XR Elite to PC via USB or wireless to update)
- Now supports In-VR streaming settings by double-clicking the menu button on the left controller.
- Now supports hand fist gesture mapped to the controller grip bindings.
- Fixed black edge in MR mode when latency is too high.
- Fixed potential black screen issue during reconnecting.
- Fixed memory leak issue due to reconnection.
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19 hours ago, Y.Matsuda said:
I left XR_ELITE for a day and it improved a little.
Also, when I quit the beta program and used the public version 1.0.999.350, the play area was automatically re-searched.We will continue to test this in the future.
Note that we received a response from HTC that the red flicker of the status light indicates pass-through mode.
The latest beta version for depth sensor MR room setup is 1.3.999.352, which is basically the same as 1.0.999.350. Feel free to opt in to the beta version. It also have the same tracking improvements.
If the LED indicator is breathing red, it means the passthrough camera is being activated. Unfortunately, this is a privacy matter and cannot be turned off. -
@holoseanhave you navigated to XR management tab and have the PC Wave checked already?
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16 hours ago, XanderF said:
To follow up on that, is there a technical reason why the on-device Bluetooth must be used if there is another Bluetooth adapter in the system? As an example, my system has Intel Bluetooth built into the motherboard. If Vive Console wasn't insistent that its Bluetooth driver was installed I could sidestep the issue.
Yes, One is utilized as proprietary BT, while the other one is standard BT protocol.
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I have not encountered or received any previous issue reports regarding this. Would you mind submitting a log via Vive Console? This may provide some hint for us to check if the device remains awake after the console is closed.
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8 minutes ago, ROBYER1 said:
@C.T. I'm really sorry to nudge you here but is there any way to escalate this? I've ran out of options.
We have actually reached out to our BT chip vendor months ago. But unfortunately, they have discontinued support for updating the drivers for long time.
So, disabling memory integrity to install the BT driver is currently the only solution I can recommend from my side. -
VIVE Streaming Hub - 1.1.9 - Beta release notes
Released June 14th, 2023
VIVE Streaming (1.11.3b)
- Fixed a random issue to cause the VIVE Streaming Hub Console to freeze at launch.
VIVE Streaming client (1.0.17.7)
- Fixed an issue that causes users to get stuck at 75 FPS in content with VIVE XR Elite.
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VIVE Business Streaming - 1.11.3b - Beta release notes
Released June 14th, 2023
VIVE Business Streaming - 1.11.3b
- Added back the 20Mbps bitrate setting for some enterprise scenarios.
- Fixed a random issue to cause the VIVE Business Streaming Console to freeze at launch.
VIVE Business Streaming app - 1.0.17.7 (Please connect Focus 3 to PC via USB to update)
- Fixed an issue that causes users to get stuck at 75 FPS in content with VIVE XR Elite.
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green hell should be available tmr 🙂
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VIVE Software 2.0.24.5 – Beta Release Notes
Released June 13th 2023Vive Console 2.0.24.5
[VIVE Console]
- VIVE Cosmos Elite: OpenXR Runtime selection has been removed, and the suitable one will be automatically used.
- VIVE Pro 2: Tearing issue with NV 40-series GPU has been improved.
[Vive OpenXR Facial tracking] 0.1.7.1
- Corrected the eye gaze data.
- Fixed a crash issue when using UE editor mode.
- Fixed an issue where the eye gaze data would not be retrieved if both eye gaze extension and facial tracking extension were enabled.
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1 hour ago, Vive Focus 3 said:
Hello,
For some reason, my Vive Focus 3 will not carry out system updates. Every time I click on the update it immediately says "Update not complete" (as shown in the first uploaded image). If I try again, it will remain stuck at 0% and I have to manually shut down the headset. The current software is 5.0.999.624. The update that appears is 5.0.999.760. This headset was opened around August 2022 and left unused since September 2022 but was barely used and was working fine (it seemed to update to 5.0.999.624 just fine).I have tried factory resetting (even from the Bootloader mode).
I tried uploading a microSD to delete the batch configuration, even though it didn't show that there was any batch configuration to begin with.
I also tried uploading a new batch configuration to enroll the device and only allowed system updates through the Vive Business Device Management System. I clicked request update 5.0.999.812 (the most recent one), but the update that appears on my device is 5.0.999.760.
I am curious if anyone else has had this issue and what steps I can take to resolve it.
Thank you
Could submit a log to us? I could have someone to check what’s going on with the device. Thanks
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You will need a proper SteamVR room setup to correct that.
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On 6/7/2023 at 4:21 AM, nika said:
I cannot connect to 5GHz wifi networks, the headset only detects 2.4GHz. what might be the cause?
Try changing your 5G wifi channels to see if it works
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VIVE Focus 3 Software (FOTA 5.8) 5.0.999.812 – Release Notes
Released June 9, 2023What’s new
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VIVE Browser 1.14 (preloaded):
- Added support for voice search in Mandarin.
- Improved display of hands and hand gestures in VR.
- Added support for the latest VIVE Business Streaming v1.10.12.
- Added support for using the microphone of external headphones.
- Updated the system with the 2023-02-06 Android security patch level.
Hand tracking 2.0
- Improved hand occlusion.
- Improved pinch stability during room setup.
- Enhanced depth to allow direct interaction by touch (for apps).
Enhancements and fixes
- Optimized memory for LBE mode.
- System time after device startup can now be restored to the last saved system time.
Software customization service
- Added pointer direction for VIVE Wrist Tracker so that the wrist tracker and hand pointers won’t appear at the same time.
- Improved wide-angle and fast-moving gestures.
- Enhanced fast-moving behavior for controllers.
- Fixed a bug that occurred when enabling marker-based drift prevention and maker-based scene alignment.
- Improved relocation performance with ArUco markers.
- Added a lost tracking message in VIVE Manager’s LBE map creation.
- Added support for the new VIVE Environment Scanner v2.0.
Other updates (for developers)
- Added more viewing options for 2D apps, including a curved display feature, and you can now adjust the size and position of the 2D panel.
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OpenXR support:
- Fixed the OpenXR equirect composition’s performance issue.
- Enabled the OpenXR XR_EXT_palm_pose extension.
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VIVE Browser 1.14 (preloaded):
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6 minutes ago, samjaitw said:
To adminstrator,
I have sent my contact to the email already. May I know the required time for the processing of the request? Thank you!Give it a day or 2. sorry for the delay. thanks
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I don't think that's allowed.
Inconsistency in UI with 2D apps
in VIVE XR Elite
Posted