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My pleasure, it took me a while to figure that one out as well

Are you by any chance using the the VRExpansionPlugin? The Template_VR_Player_Controller has some logic to always start the player at the PlayerStart position, regardless of their position in the physical space. You can adjust this behaviour by doing the adjustments as shown in the screenshot.

To confirm, you are not using LBEHybrid mode, correct? In that mode, you first start in VO mode and it does not use the shared map. I did notice that when working in the default Vive Focus 3 environment outside PCVR, the headset likes to offset its origin to where you are currently standing when you turn on the headset or wake it from sleep. This is to facilitate menu access. While the offset seems to be inconsistent, does the user start in the same virtual location everytime?

The markers_list that I succesfully used for our own deployment was on a single-line rather than formatted like yours. Might that be the cause?

The process can be rather finicky in my experience. What works best for me is after creating the map with Vive Manager, I confirm I have a map by walking around and checking tracking consistency. I then turn the Vive Focus 3 off and on. For some reason restarting the HMD is key. Just to be sure I doublecheck the map's consistency again. Then I export the map with the Vive Business + Interface. At this point I usually jump into my router to check the network usage by the HMD and see if it's uploading something. If it's uploading something, it usually takes 15 to 30 minutes for it to appear in the VB+ interface. If it appears as 0 bytes, I usually just try again.

Hey there, Could you elaborate on how you exactly achieved this in Unreal Engine? The pipeline is a bit unclear to me. Which plug-in do we use, SteamVR? And how do we submit the alpha layer to SteamVR?

Thanks for the detailed answer on a very specific issue on a very niche application! Much appreciated! It's good to know that the issue is not (immediately) my ignorance in networking and wifi

I haven't encountered that, but you can scan the QR code with your phone and view the contents. You can then vet if it's correct JSON. The JSON should look something like this (sensitive content replaced) { "D": "DEVICE NAME (AS INPUTTED)", "U": "ORG NAME", "E": "ENROLLMENT PLATFORM PORTAL", "K": "KEYCODE (I ASSUME)", "W": "WIFI:S:SSID;T:WPA;P:PASSWORD;" } As it's simple plaintext, make sure you avoid characters for your DeviceName, WiFi SSID and WiFi password that are used in JSON syntax such as apostrophes, brackets...

Hello, The Select Marker has appeared in the Vive Manager App. I'm not sure what brought it back. It might have been an update for the app or the headset. I also had to reset the headset and add it back to the Vive Manager App which might also have triggered the appearance.

Hi, I've been testing the Vive Focus 3, its wifi capabilities and VBS performance the past week and I've noticed several issues. I've been testing with 4 Vive Focus 3 headsets and a pair of Ubiquiti U6E Access Points. WiFi 6E connection stability I've had considerable connection stability issue while connected via 6GHz, even when in the direct vicinity of the access point. I get frame stuttering, corrupted frames and higher latency. This while when I was testing the headsets with 5GHz, I had very good performance. I even had four headsets connected to a client at 100mbps static bitrate. However once I switched to 6GHz, I had trouble maintaining a connection to the access point, let alone establish a VBS connection. Even once I managed to establish a relatively stable connection, the performance of 6E was not good at all, especially compared to 5GHz. Roaming Aggressiveness I was testing how the Vive Focus 3 handles the handoff between two access points. I did not get it to work properly at all. The Vive Focus 3 stubbornly maintains connection to the first access point even when the headset is much closer to the second access point and the connection quality and performance was horrible. Is there any way to tweak this?

Thank you! On the other system I tested OpenVRSpaceCalibrator which according to its documentation activates it automatically, so that explains that

Hi, I'm trying to connect a Valve Index Controller while using a Vive Focus 3 with VBS. I've connected a Vive Tracker Dongle to the PC but when I go to SteamVR to pair the controller, I get the message 'Looking for your VR hardware' and I can't pair any devices. This set-up works on a different PC running Windows 10 but this issue is occuring on a new desktop running a fresh install of Windows 11. In attachment is an image showing that VBS is connected to SteamVR, the Watchman/Vive Tracker dongle is connected via USB and finally the error message.

I've had a set of similar issues with enrolling devices. Are you at the correct stage of set-up after factory resetting your headset, with no batch configuration activated? You should see a prompt to connect your headset to Vive Manager. That's when you can activate the QR scanner. The QR scanner should also have a clear interface indicating you're in it. If it is indeed correctly, the QR code scanning is indeed rather finicky. It didn't work on my desktop monitor but it did when I opened the code on my laptop and adjusting the brightness.

Hi, We're having this issue too when trying to follow the instructions for the Relocation Deluxe markers. All apps and software have been updated to the latest versions

Hi all, I've also been trying to figure out the Focus 3's Aruco code scanning. I'm using PCVR with Vive Business Streaming When looking at the logs, I can tell that the Scene Alignment is activated. I also presume that to use this feature I need Unity with the OpenVR plugin (which is not mentioned anywhere in the documentation!). I followed the code example as described here and I've been getting little to no feedback. I can tell my DebugRequests are being received by the HMD, but in the Unity app I don't get any return values from it. The HMD also does not react in any way when pointed at the ArUco code. Has anyone had any success with this feature?

I am trying to perform factory resets on our Vive Focus 3s but they always automatically load a batch configuration when a reset is performed. I assume this is because I once created a batch configuration in the Vive DMS with the option to "Store Batch Configuration On Device" activated. Because my Organisation has been enrolled in the VADMS trial, the Device Management Systems on https://business.vive.com/ have been disabled for this organisation and I am unable to create a new batch configuration with the option to "Delete Existing Batch Configuration On Device". To try and get around this, I opened an alternative organisation and I created a new batch configuration with the option to "Delete Existing Batch Configuration On Device" activated. I then factory reset the headset with this batch configuration and I can see that it loaded the new one. I then removed the SD card from the headset, perform another factory reset and I see that it still loads the original batch configuration! Which upon closer reading is actually what should be expected... So in a nutshell I am softlocked from true factory resets on our headsets, as I am unable to create a new batch configuration with the original Organisation as the old DMS system has been locked out for us. While looking around in Android Debug to try and find if I can remove the batch configuration myself, I notice the folder /mnt/cota but unfortunately I can not access that folder with the default permissions set. I believe this is hampering our ability to enroll these devices into our VADMS system with the QR Code method as shown by HTC VIVE in this video. Correct me if I'm wrong of course, but I keep trying to activate the QR Code Scanning by pressing the headset button three times but nothing happens.

Yes exactly. I checked the VBS App version on the headset and it's 1.0.12.77. The headset is running firmware version 5.0.999.698 When I try to update it via the VBS Desktop app, it says it can not find the headset to update. Do I simply connect the headset via USB as the instructions say? Or should I mount the drives? Or should I uninstall the VBS App and then reinstall via the Desktop App?

Exactly how do I update the VBS app on the headset? I've connected my VF3 to the computer and I get the connected-to-PC dialogue. In VBS I then press the button to install the app in the About page in settings but it fails

When using Vive Business Streaming, sometimes my computer resources get hogged and everything becomes sluggish. This usually happens when a headset is not connected to VBS, loses connection or goes standby. When looking at Task Manager, I notice SteamVR's VR Compositor taking up all GPU resources I haven't immediately pinned down the issue but I think I can recreate in several ways: Launch VBS, launch SteamVR and launch an Unreal Project (all without having a headset connected to VBS) Launch VBS, launch SteamVR, vonnect headset and launch an Unreal Project. After a while, the headset will switch to idle and the resource hogging starts All of this is alleviated by either (re)connecting the headset to VBS or closing down the programs.

Hello, I am also interested in this feature.

Hi, I recently purchased a Vive Focus 3 and I would like some clarity on certain aspects. I am currently working in Unreal Engine 4.27 and 5.1.0 From what I understand, the Wave SDK is aimed at standalone applications running on the headset. Is it possible to use features from the Wave SDK, such as passthrough underlay/overlay, when using Vive Business Streaming? Or am I then limited to OpenXR implementations? Is it possible to test and develop these features without constantly creating new builds? According to the documentation for VRTestApp, I can run VR Preview with it. However when I do that, I have no controllers and when running the Passthrough Overlay sample, it does not work. Is it because I am working in an OpenXR context then?