It's normal that you see one eye is rendering a little off from the other.
It shouldn't effect the image clarity inside the HMD, unless it does to you.
I think it's quite normal if the content(with price tag, not free) but play through infinity account that doesn't show up under the order history. right?
Camera function should be disabled on Cosmos Elite.
Hand tracking SDK currently only supported on the following VR HMDs: Vive, VIVE Pro, Vive Pro Eye, VIVE Cosmos, VIVE Cosmos XR, VIVE Focus Plus, VIVE Focus and Valve Index.
@GraySay
Regarding to the PC driver issue, team would like you to perform the troubleshooting steps on the same PC again, and screen capture the device manager for us to check if you are still stuck the same error code.
Side Notes, be sure to reboot PC and Cosmos after delete the driver in device manager
Thanks
@GraySay
have you restart PC and open up VIVE console to trigger software update again?
if it is still not fix, could you submit one more issue report to me after?
Thanks
Please try the following step to see if it can be recovered.
Restart computer and Cosmos.
Launch Vive Console to see if issue is still happened.
If error 008 is still happened, don’t click on any button on Vive Console.
Start Device Manager from Windows.
Find the corrupted device driver from Device Manager. It may show like below but it is with the exclamation mark.
In the device's Properties dialog box, click the Driver tab, and then click Uninstall. Check the checkbox for deleting the driver of the device and follow the instructions.
Restart computer.
Launch Vive Console and software update should be executed.
After software download is done, the device driver should be installed again.
you may want to open the tab of configure surround, physX tab from Nvidia control panel to check if any one of the type C is on the 2080 card
And from there, you will just need a decent type C to Display-port converter to use.
(Image just for reference)
@tylernips few tips for you to see if it helped.
Do you think you can download USB TreeView and generate a full report for me?
I'll have teams to check more detail from there.
another one is Can you switch to other USB 3.0 port to see if the 009 still there?
did you say headset power down in the middle of the game play? I'd like to check out the AC adapter you've been using, can you take a closer shot of the label?